Telephone: 01925 633583

We Are Open Again

As  the heavens opened in the last week drenching us all with rain, there is one  opening that will hopefully be more welcome for our retail customers...and that is our doors!

We can now say officially that we are open for physical visits and although virtual appointments are still available for those of you who prefer to maintain a safe and healthy distance we know that there is no substitute for  face-to-face meetings and we are delighted to say that these are now back on the agenda.

We are of course operating within government guidelines and  all physical contact including test drives and waiting appointments for the service department are carefully managed to ensure these protocols are adhered to.

So welcome back everyone. You have our assurance that we will do our very best to maintain your  safety and make your visit as enjoyable and fruitful as possible. 

 

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Lightcliffe Skoda Warrington is a trading style of Clare James Automotive limited which is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Clare James Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

 

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington is a trading style of Clare James Automotive limited which is an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

 

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk