Telephone: 01925 633583

New Service Manager Joins Lightcliffe

Lightcliffe is very pleased to announce that it has appointed Craig Towler as it’s new service manager today. 

Aftersales is one of the most challenging areas of the motor trade and in a growing business with a premium brand the job of service manager requires a diverse set of skills, all of which Craig has in abundance.  

Firstly, Craig's initial training was as a technician with Honda and after acquiring the enviable position of Mastertech, Craig was very close to winning the Mastertech of the year award, which is a national competition. 

This in-depth knowledge of the product allowed him to move seamlessly into the service department over 10 years ago where he has combined his technical knowledge and friendly approachable demeanour to great effect.

A family man with two daughters and a pet dog Craig is a keen on the cycles both with and without engines and is a motocross enthusiast. 

His love of sport is complemented by being a fan of the “blue” team in one of our great northern cities...... and you will need to ask him which city we refer to in person when you next visit!

All the staff at Lightcliffe would like to wish Craig a long and happy stay with us! 

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Lightcliffe Skoda Warrington is a trading style of Clare James Automotive limited which is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Clare James Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

 

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington is a trading style of Clare James Automotive limited which is an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

 

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk